Terms and conditions
1.1 These general terms and conditions apply to all orders placed by customers through the online store of Cascina San Giovanni srl, Loc. Pia 23, 12050 Rocchetta-Belbo (CN) (Italy), VAT. No. (Partita IVA) 03319990044, hereinafter referred to as Cascina San Giovanni srl.
1.2 With the confirmed order, these general terms and conditions are considered accepted by the customer.
2. offer and conclusion of contract
2.1 The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to order.
2.2 We do not send free samples. We will charge you for the sample and transport costs. When you place your first order, we will credit the value of the samples (excl. transport costs, customs fees, etc.).
2.3 By clicking the button (Order), the customer places a binding order for all products listed on the order page.
2.4 Immediately upon receipt of the order, Cascina San Giovanni srl will confirm the order by e-mail. The purchase contract is concluded immediately in the case of non-physical goods, and by their delivery in the case of physical goods.
3. Prices and shipping costs
3.1 The prices indicated on the product page are exclusive of VAT and other price components (transport costs, customs duties, packaging) and are expressed in euros (€). All prices are ex works Italy (Loc. Pia n°23, IT - 12050 Rocchetta-Belbo) and are subject to change. Shipping costs will be communicated to the customer during the ordering process.
3.2 Further taxes and costs do not apply (with the exception of customs duties for deliveries abroad).
3.3 The provider reserves the right to change prices at any time. For the customers, the prices published on the website on the date of the order are valid.
4. Delivery conditions
4.1 Physical goods are delivered worldwide.
4.2 Unless otherwise stated in the offer, the delivery period is 10 to 15 working days after receipt of the order. If a longer delivery period is necessary, the customer will be informed after this period at the latest. In the pre-Christmas period (September to December), a longer delivery period must be expected.
4.3 There is no minimum order quantity. It is only assumed that a product is always ordered in whole carton units.
4.4 If not all ordered products are in stock, Cascina San Giovanni srl is entitled to make partial deliveries. No claims for damages can be made for products that are not available (out of stock).
4.5 We guarantee that the products leave our warehouse in perfect condition and after several quality controls. The recipient is responsible for proper storage of the products.
4.6 All our products are marked with best before date and the recipient is responsible for proper rotation of the goods. We will not replace or take back expired items.
4.7 Front labels are provided with the product name in Italian and the net weight. Back labels are marked with the product name, ingredients and net weight and are marked in German, French, English depending on the destination.
4.8 If the delivery of the goods fails through the fault of the customer despite three attempts at delivery, Cascina San Giovanni srl may withdraw from the contract. Any payments made will be refunded immediately.
4.9 For security reasons, we use only EPAL / EURO pallets and invoice them at the price of € 11.00 / pcs.
4.10 In Germany / Austria the billing of the Green Dot / ARA will be paid by the buyer.
5. Terms of payment
5.1 We deliver only against prepayment. 2% discount for orders over € 600.00 (excl. VAT).
5.2 The goods will be delivered only after receipt of the full invoice amount. For payment by invoice, the payment period is 30 days. Cascina San Giovanni srl. is entitled to charge its expenses in the dunning process to the defaulting customer. We reserve the right to take legal action against the customer.
5.3 A set-off with counterclaims of the customer that are not recognized or not legally established is excluded.
5.4 The customer may only exercise a right of retention insofar as the claims are based on the same contractual relationship.
6. Reservation of title
The goods remain the property of Cascina San Giovanni srl until full payment. Before the transfer of ownership, pledging, transfer by way of security, processing or transformation is not allowed without the consent of Cascina San Giovanni srl.
7. Right of withdrawal
7.1 Consumers have the right to revoke the contractual declaration within 14 days after receipt of the goods. The revocation must be sent to Cascina San Giovanni srl in writing by e-mail, fax or letter. For the observance of the time limit, the date of dispatch of the revocation is decisive. It is not necessary to give reasons for the revocation. The notice of revocation must be sent to:
Cascina San Giovanni srl, Loc. Pia 23, 12050 Rocchetta-Belbo (Italy) / e-mail: firstname.lastname@example.org
7.2 The exercise of the right of withdrawal leads to the transformation of the purchase contract into a rescission relationship, according to which the services received under the purchase contract must be refunded. The consumer must return the goods received with the original packaging to Cascina San Giovanni srl within 14 days from the declaration of withdrawal. The costs of the return shipment shall be borne by the Consumer.
7.3 Upon receipt of the goods, the purchase price, if already paid, will be immediately refunded to the consumer. A deduction of the purchase price to be refunded for possible damage or excessive wear of the goods is reserved. No deduction will be made if the loss in value is due to handling of the goods necessary to determine their nature, condition and functionality. Cascina San Giovanni srl may refuse repayment until the goods have been returned or until the consumer has provided proof that he has returned the goods, whichever is the earlier.
7.4 The right of withdrawal is excluded for the following:
- Individual company solutions that are clearly tailored to the personal needs of the customer
- Digital content, the execution of which takes place simultaneously with the order and which is not delivered on tangible - data carriers
- Services that have already been provided in full or whose execution has already begun.
8. Warranty and liability
8.1 Cascina San Giovanni srl guarantees that the goods comply with the warranted characteristics, do not have defects that affect their value or suitability for the intended use and comply with the prescribed
8.2 The Buyer shall inspect the delivered goods as soon as possible and report any defects immediately.
8.3 If rectification or subsequent delivery fail, the customer shall be entitled to withdraw from the contract. This shall not apply to insignificant defects. A right of the customer to a reduction is excluded.
9. Duration of the contract, entitlements and termination in the case of subscriptions
The customer commits itself with on-line made available products to treat the left entrance data to the system as well as for it furnished passwords strictly confidentially and with extreme care. Cascina San Giovanni srl reserves the right to immediately terminate the right of use in case of discovery of multiple use of access data of a single authorized user.
The customer commits itself with on-line made available products to treat the left entrance data to the system as well as for it furnished passwords strictly confidentially and with extreme care. Cascina San Giovanni srl. reserves the right to immediately terminate the right of use in case of discovery of multiple use of access data of a single authorized user.
The content and structure of the products published by Cascina San Giovanni srl and the entire website are protected by copyright. The use of contributions and working aids for personal use by the customer is permitted, but a complete or partial commercial distribution requires the express consent of Cascina San Giovanni srl.
Cascina San Giovanni srl excludes liability for slightly negligent breaches of contract. The same applies to breaches of contract by auxiliary persons and substitutes. Cascina San Giovanni srl assumes no responsibility for errors that are not within its sphere of responsibility, namely operators of telecommunications services, the hosting provider or other third party service providers. References and links to third party websites are outside our responsibility. We decline any responsibility for such websites. The access and use of such websites is at the own risk of the respective user.
13. Jurisdiction and applicable law
The contractual relations between the Customer and Cascina San Giovanni srl are governed by Italian substantive law, excluding the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980. The ordinary court of 14100 - Asti (AT) (Italy) shall have jurisdiction over any disputes arising from these contractual relations.
14. Final provisions
If parts of these general terms and conditions should be invalid, this shall not affect the validity of the remaining provisions. Instead of the invalid provisions, the relevant statutory provisions shall apply mutatis mutandis.